Terms & Conditions

1. Detailed description of goods and/or services

SB Solutions Co is a business in the Retail industry that Supplies Mobile App for SME’s and Loyalty Reward Schemes for SME’s

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 1 days and delivery confirmed by booking number. (for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

3. Export restriction (Optional)

The offering on this website is available to South African clients and clients based in other countries

4. Return and Refunds policy

The provision of goods and services by SB Solutions Co is subject to availability. In cases of unavailability, SB Solutions Co will refund the client in full within 30 days. Cancellation of orders by the client will attract a 100% administration fee. There will be no refunds or credits for setup fees, partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. To treat everyone equally, no exceptions will be made

5. Customer Privacy policy

SB Solutions Co shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .

6. Payment options accepted

Payment may be made via Visa and MasterCard.

7. Card acquiring and security

Card transactions will be acquired for SB Solutions Co via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by SB Solutions Co separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is processed and processed to South African Rand (ZAR).

10. Responsibility

SB Solutions Co takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and SB Solutions Co chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation

SB Solutions Co may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by SB Solutions Co (private company) based in South Africa trading as SB Solutions Co (Pty) Ltd and with registration number 2017/251957/07 and Shawn Buck (Director/Owner).

14. SB Solutions Co contact details

Company Physical Address: 1 Sarasota, Ludd Hersch Drive, Noordheuwel, Krugersdorp 1739
Email: shawn@sbsolutionsco.com Telephone: +27110835177 Mobile: +97333171040